Frequently Asked Questions
Q. How do I go about purchasing a car online?
A. To purchase your next new car through Discount New Cars follow this simple, step by step process:
1. Select the vehicle/vehicles you’re interested in
2. Place your postcode in the postcode field below the vehicle images and click ‘get price’. This will give you a drive away price relevant to your state.
3. Fill in your contact details in the enquiry form on the right hand side of the page and click ‘submit your enquiry’.
4. A dealer will then contact you to discuss your query further. You can then arrange to view and test drive the vehicle/vehicles of your choice. Remember this is an obligation free service.
Q. How is my enquiry responded to?
A. Your enquiry is matched to one of our accredited dealers nearest to your postcode. The dealership will then email you a confirmation letter on receipt of your enquiry and contact you on the phone as soon as possible (usually within two working hours).
Q. Am I obligated to buy the car once I have filled out the enquiry form?
A. No. Discount New Cars is an obligation free service, however we do prefer only genuine enquiries be made.
Q. Can I sell my car online via your web site?
A. Discount New Cars only displays brand new cars. However if you wish to sell your car privately you can do so through our used car website at www.discountusedcars.com.au/sell-your-car. It costs just $50 total cost, and stay online until sold. Alternatively participating dealers can offer you a trade-in on your existing vehicle when purchasing a new car.
Q. I need to sell my old car. How do I work out the current market value?
A. You can gauge the trade-in value of your car in the trade-in section of our site at www.discountnewcars.com.au/trade-in. Our valuation partner is RedBook.com.au.
Q. Can I investigate finance on the Discount New Cars web site?
A. Yes. Within the finance section of our site www.discountnewcars.com.au/finance.aspx, you can submit an enquiry and our finance partner will contact you regarding your query.
Q. What about insurance; can I apply for insurance online?
A. Yes. Within the insurance section of our site www.discountnewcars.com.au/insurance, you can submit an enquiry and our insurance partner will contact you regarding your query.
Q. Are the prices in the site drive away?
A. All prices shown on Discount New Cars represent a drive away price. Some manufacturers have special drive away prices on certain models and this is displayed for each applicable model with a saving amount specified. Models that do not have a special applied are still displayed at a drive away price.
Q. Do you offer dealer options?
A. Our site only covers factory fitted options. Dealer fitted options are available through the dealer. Please indicate in the comments section of the enquiry form, what the dealer options you require.
Q. Will my car be delivered anywhere in Australia?
A. Yes, all new car enquiries go through to the closest accredited dealer to your postcode.
Q. How do I pay for the vehicle?
A. Your new car is paid for either through your finance company or bank cheque to the accredited dealer.
Q. Does Discount New Cars also sell used cars?
A. Yes through our used car website
Q. Can I find out about the latest happenings within the automotive industry?
A. Discount New Cars has a dedicated editorial team providing you with all the latest industry news and new car reviews. Find all you need to know at www.discountnewcars.com.au/news
Q. Where can I find the terms and conditions of Discount New Cars?
A. Right here, within the Disclaimers section.